Frequently Asked Questions
Find answers to common questions
Frequently Asked Questions
Get quick answers to the most frequently asked questions about our networking services, policies, and procedures.
General Questions
Yes, we offer emergency services outside of regular business hours. Our emergency services are available for critical networking issues that require immediate attention. Contact us by phone at 928-342-3474 for urgent networking problems.
Absolutely! We provide free consultations and estimates for all commercial and residential networking projects. Our experienced technicians will assess your needs and provide detailed recommendations without any upfront cost.
We serve Yuma, Arizona and the surrounding areas in the greater Yuma County region. Our service area includes both urban and rural locations. Contact us to confirm service availability in your specific location.
We typically respond to service calls within 24 hours during business days. For emergency situations, we offer same-day service when possible. Our goal is to minimize downtime and get your network running smoothly as quickly as possible.
Our regular business hours are:
- Monday - Friday: 8:00 a.m. - 4:00 p.m.
- Saturday: 9:00 a.m. - 12:00 p.m. (By Phone)
- Sunday: By Phone Only
Emergency services are available outside of these hours by phone.
Services & Installation
We offer comprehensive commercial networking solutions including:
- Fiber and copper data network installations
- Commercial CCTV and security systems
- Wireless access point installations
- Network infrastructure design and implementation
- VoIP phone system installations
- Network maintenance and support
Our residential services include:
- Home surveillance system installation
- TV mounting and entertainment system setup
- Wireless network installation and optimization
- Home prewiring for new construction
- Smart home device integration
- Network troubleshooting and optimization
Yes, we specialize in prewiring services for new construction projects. We work with builders, contractors, and homeowners to ensure proper network infrastructure is installed during the construction phase, which is more cost-effective than retrofitting.
Absolutely! We can assess your current network setup and recommend upgrades to improve performance, security, and reliability. This includes replacing outdated routers, switches, access points, and cabling systems.
Pricing & Payment
Our pricing depends on the scope and complexity of the project. We provide detailed estimates after our free consultation, which includes an assessment of your specific needs. All pricing is transparent with no hidden fees.
We accept various payment methods including cash, check, and major credit cards. For larger commercial projects, we can discuss payment plans and financing options.
Yes, we stand behind our work with comprehensive warranties. The specific warranty terms depend on the type of installation and equipment used. We'll provide warranty details as part of your project estimate.
Legal & Policies
You can review our Terms of Service by clicking here to view the PDF.
You can review our Privacy Policy by clicking here to view the PDF.
Yes, 3D Communications is fully licensed and insured. We maintain all necessary licenses and insurance coverage to protect both our technicians and our clients' properties during installation and service work.
Still Have Questions?
Can't find the answer you're looking for? We're here to help! Contact us directly and our team will be happy to assist you.